STORE POLICY

Sekou Skin Store Policy

At Sekou Yatara, we are committed to ensuring a seamless shopping experience for our customers. Please review our store policies below to better understand our terms and conditions.

Order Policy

All orders are subject to product availability. If an item is out of stock after your order is placed, we will notify you immediately and provide options for a refund or an alternative product.
Orders cannot be modified once they have been shipped. If changes are needed, please contact us before the order is dispatched.

Payment Policy

We accept the following payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Apple Pay

Return & Exchange Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return or exchange eligible items under the following conditions:

Returns: You have 7 days from the delivery date to request a return. The item must be unused, in its original packaging, and with all tags attached. For hygiene reasons, open items may NOT be returned.
Exchanges: We offer exchanges within 7 days for products that are unused and in their original condition.
Non-returnable Items: Any open or altered items not in original packaging. Please review the product description for details.

Pricing & Promotions

All prices listed on our website are subject to change without notice.
We reserve the right to cancel any order due to pricing errors or technical issues.
Promotions and discount codes cannot be applied to past purchases.

Product Descriptions

At Sekou Skin, we aim to provide accurate product descriptions. However, we do not guarantee that all information, including product images, are free of errors. If you believe there is a mistake with your order, please contact us immediately.

Contact Us

If you have any questions or concerns about shipping, feel free to contact our customer service team at info@sekouskin.com

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ATLANTA | SOUTH AFRICA | PARIS | GERMANY

P.O BOX 1360 | DOUGLASVILLE | GA | 30135

INFO@SEKOUSKIN.COM

404.630.4472